Our Most Recent Service Reviews
Andre Crivoseev was the best one can ever have 5 STARS for him Caccia's Plumbing should be proud to have him on their staff he did not even take a lunch to give me the best service I wish there was something more than 5 stars. You are lucky to have ...him !
Caccia has been my go-to for plumbing needs for about 7 years and my loyalty to them is because they always deliver quality, friendly, professional, timely service. Today was no exception. I had a "moaning" toilet and Ofa patiently worked to diagnose ...the problem. I told him that I was interested in getting any necessary work done right away, in case we have any rollback of COVID orders. After discussion and an estimate, I had some long-term work done along with the fix for the immediate toilet problem. In addition to a "no-fuss" appointment, Ofa left everything clean and took the time to walk me through the job when he was finished. I couldn't be more pleased.
High quality work, Professional attitude, Long term solutions rather than short term fixes. These are the attributes Caccia brings and that's why I will call them again if needed. I was helped by Nate who did a great job fixing my main water valve. Then ...Joseph also came in an fixed some leakage in a nearby pipe which started leaking after the first fix.
Simply the best!
Ofa was great. Extremely professional, courteous... did a great job. Highly satisfied. He even left the garage immaculate.
Thanks Anthony caccia for your thorough evaluation and explanation of our need for new sewer pipes. Your company has a great reputation and all your plumbers do amazing work. we are happy to refer you to all!
Very helpful and smart. Helped me understand what the smell problem was
Dino did a great job repairing a water line. Highly recommend Caccia Plumbing.
Outstanding company. Excellent work! The best!
Ed was great! He explained everything!
Joe Sullivan is honest. Looking at our leaking shower, it was unclear if the problem is plumbing related or a sealing issue. He gave us an assignment to determine if it is a sealing issue, since this would save us $. No gain for him though. This is the ...second time we work with him and we really appreciate his working ethics.
Caccia Plumbing replaced our water shut off valve on the house. Andrei explained the process and completed the work quickly. He did a great job and cleaned up everything. We have hired Caccia for many jobs in our house and recommend them to others. Thank ...you Andrei and Caccia!
Fabulous experience with Nico, Joseph, and Jack! Had a not so obvious problem. They were really clear in their communication in identifying the problem, explaining what needed to be done to fix it, and providing the cost to do it. And, with the current ...increase in safety measures required, I felt very comfortable with them at my home. Thanks for fixing the mystery problem!
I’ve used Caccia Plumbing several times now and have always been impressed by their responsiveness and quality. Dino was able to replace 3 water shut off valves within an hour, even though he had to move 2 of them. He was efficient and thorough. Will ...continue to use them.
Very responsive in professional manner. The owner Susan Caccia is very helpful.
Caccia is extremely thorough and professional. They gave a full review and told us exactly what the situation was and our options. I greatly appreciate their level of diligence. Joseph was outstanding: extremely patient, professional, thorough, and ...insightful in how we should think about the issues.
Caccia plumbing always provides the best quality and most professional service for our residential and business needs. There should be a 6th star for companies like this!
We've been having water pressure issues in our house. Our kitchen is on the opposite side of the house and gets NO pressure. Very frustrating!!! We've had 2 other plumbers look at it and say that it was because of the distance from the water source to ...our kitchen. Nate found the problem (actually 3 issues) and along with Andre, got our kitchen water pressure better than it's been since we bought the house.
I have been using Caccia Plumbing for 19 years. Back when Geno and Anthony made house calls. Always professional. Always courteous. Always friendly. And the best part is that they are EXPERTS at plumbing. They get the job done right the first time. ... Caccia Plumbing has, over the years, installed new gas lines, replaced worn out fixtures, etc, etc. My most recent experience (May 2020) was with Caccia's Mr. Joe Sullivan. AWESOME!!!
Even wit a few scheduling hiccups, the team at Caccia Plumbing still gets 5 stars. They got someone out to our house immediately after a scheduling mix-up and Joe was great. Super professional and friendly and had good suggestions and recommendations ...in terms of his thoughts on what the issue could be (there was no obvious leak) and what we should do next to sort it out. Caccia can highly recommended by friends I trust and I’ve had nothing but good experiences with them and will continue to use them going forward.
Driving that van like a maniac and posing a danger to all of us. 05/23/2020 4:25pm highway 101N
This is the second time I've used their services. Both times service has been excellent. This job was bigger and Tony, one of the owners, came to the house to personally survey the job and provide an estimate. When Jen called that day, from the ...office, I was pleased to find they could do the job the next day! Jeff, their plumber, arrived promptly the next morning and worked all day installing a new stainless steel gas line for a standby generator. It was a big job but he came with all the materials and did a very professional job. He pressure tested the line to verify no leaks. There were none. He worked non-stop but for a short lunch break on site. I am pleased to give him my highest recommendation for professionalism, knowledge, and ability to answer all my questions honestly and clearly. My opinion is that this is a "Top of the Line" family-run business which should be copied as an example of what good Customer Service can be. (P.S. they didn't pay me for this)
Dino showed up early and tool care of everything we requested. He was extremely professional and efficient. The pricing was flat rate based on the items repaired. He did an excellent job, albeit a bit pricey. I plan on using them again!
It was an emergency and the response was quick, the problem solved quickly as well. The cost was a shock, but I think that was beyond the plumber’s control.
I have called on them several times and they have always done a professional job..
Nate was extremely knowledgeable and helpful. He explained every step of the process. Thank you.
I had a clogged sewer line early on Monday morning. Within a few hours, Jose and Anthony came over and diagnosed the issue, gave a quote, and started work. The problem ended up needing another day's work, so Caccia plumbing scheduled their team to come ...over first thing the next day. Andrei, Hugo, and the rest of their team did amazing work on a tough job, getting everything finished and cleaned up by end of day. Great company, and exceptional service.
Couldn't be happier with Joe and my experience in general.
My kitchen sink backed, so I called Caccia and scheduled an appointment. Joe from Caccia showed up right on time. He was professional, courteous, and careful in explaining what he is doing at every step of the way. I especially appreciated him taking ...the time to explain that everything including equipment and himself are disinfected between each customer. He was thorough in disinfecting everything he touched, and out everything back where it was, including the garden hose which was left out in middle of the deck! 6 out of 5 stars!
Caccia Plumbing Agent Joe SULLIVAN was honest,professional and very competent
Yesterday, Ofa helped me with a plan for a new water heater. He was fabulous! He was thorough, thoughtful and very helpful. Additionally, he was very careful regarding COVID concerns. THANK YOU OFA!
Teddy was fantastic. He arrived on time, took every precaution for COVID-19, and walked me through what he would do before starting any work. He explained the process, how long it would take, and when he would check-in with me. His attitude and ...workmanship was professional and he was a pleasure to have in my home during these high-stress times. He completed the work in a timely manner, walked me though what he did, explained how I could troubleshoot in the future, and cleaned his entire work area. I would hire Teddy and Caccia Plumbing again.
Andrei at Caccia Plumbing did great work for us to replace our hot water heater during the quarantine. He followed all safety precautions and distancing and completed the work on time and with high quality.
Andrei was very professional and focused on doing the job right! I appreciated his drive for perfection.
Joe did an amazing job with our backed up washingmachine / laundry sink. Thanks!
Jose was on time.he called me 15 min earlier to let me know he is coming. Gave estimate. Finished in an 2 hours.
We greatly appreciated the all-around high level of service provided by Nate.
Professional, and friendly service, they truly care about their trade, the technician was punctual and the work was done in a timely and efficient manner, will definitely call them again once my heater requires service.
Plumber came quickly despite the shelter-in-place order. Plumber was courteous, clean, and wore a mask the entire time in our house. Plumber was able to unclog the drain quickly. Only issue was the job was a bit pricey. When I called the office ...they said the $99 call out fee would be applied to any work that was done, but plumber on site tried to add that charge to the fee to snake the drain. Total to snake the drain was ~$450 ( without the call out fee ). Assuming the fee to snake the drain was ~$450, I think I should have been charged ~$350, but I did not press the point. Service could be better with more transparent pricing.
Issued resolved right the first time.
Our great experience started w Nate who came out to assess our crawlspace/pipes situation. Not only did he provide us with three proposals (based on cost), but he was available for follow up as many questions the next week as we needed. On the day of ...service, Jack and Teddy were exemplary - completely professional and tireless workers who went about the full day with minimal disruption to our daily routine. They were responsive to every little question we had and at the end cleaned up around the workspaces thoroughly (which should be table stakes but is not always the case!!). Could not have been more satisfied with their service that day. The only concern I had when they first arrived was the impression that they hadn’t been completely briefed by Nate as to all the details of the job. They did call him then and then and checked the work order thoroughly. This made me believe Jack’s assurance that everything would fall into place once they got under the house. All good on that front in the end! Despite their reputation (from other plumbing companies, i might add!) for being pricey, Caccia’s proposal came in at around the middle among the 5 plumbing companies we had come to the house. Paired with their unbelievable Warranty Program - well worth the price, seriously! - we feel really confident about the value they provided and will be our plumbing company going forward. At the office Jen the ’work manager’ (maybe?) was always available for questions and called me back promptly if on another line. Finally, the infrastructure that being a larger, more established affords them was really impressive, eg texts with the employee’s picture!!!
Nate did a great job with my plumbing repair. He was great in explaining what the problem was and how it was going to be fixed
I feel like I am part of the Caccia family. I get the best service they are very responsive to my needs and I would never use anyone else
Tony was great. ! Great sevice , & very clean .. Thank you so much. T & B
Tony showed up on time, he’s very professional and friendly. They keep a record of the work they do for us and prepare for the work in advance, very efficient. Tony did a great job and even cleaned up after himself.
They do quick and clean work. I tried a few other plumbers that basically did not know how to fix out issue. They may cost more but getting it finally fixed is priceless.
Ofa and Anthony helped troubleshoot and clear an original 80yr old stingy sewer line from my mother-in-law's house. There were no cleanouts near the plugged line making it challenging, however they were very professional, courteous, and persistent and ...managed to clear the line quickly. Highly recommend!
Ofa provided excellent service. He came on time had the parts and was able to fix the issue on time. He also walked me through some other potential issues upon my request and provided and estimate. Not pushy at all just sharing knowledge. Great ...experience! Would definitely work with them again.
I would rate Jose “Excellent” in all regards. Harry Handalian, Home Owner.
Caccia plumbing’s technicians are well trained, polite and knowledgeable. We’ve used Caccia for many projects over the years and have been pleased with the quality of the work. We just had Nate, the technician out for a shower issue and he was great!
Nate was very professional and did a great job!
Helpful in explaining everything he did with pictures
Water heater blew at 0800. Nate showed up 90 minutes later and got hot water by the afternoon. Nice, knowledgeable, professional, hard worker....ect. Thank you Caccia and big thank you to Nate!
Moe Veimau came to our home to give us an estimate, he was very knowledgeable in his field, polite and honest!! He gave us options with our situation and I felt no pressure to make a decision. If you have a plumbing issue an need a quote, Moe is ...definitely your guy!