Plumbing problems usually catch us by surprise and can range from clearing a clog, to your water heater malfunctioning. For any plumbing issue, the last thing you want to do is waste time searching for a new plumber. This is even more important during an emergency since every moment could be precious and the quality of work matters. Knowing what to look for will help you in making a swift decision, and make sure the job gets done right the first time.
One of the first things you should consider before hiring a plumber is whether they are licensed, certified, and insured by their state. This is likely the most basic rule for getting a plumber. Make sure that the plumbing company has the accurate credentials and carries full insurance to guard you just in case some sort of disaster occurs. An uninsured plumber can charge you if they get hurt while working a job at your home.
When choosing your plumber, it’s also essential that you know their emergency service policy. If a pipe burst in your home, or your boiler breaks, you need the assurance that they offer a 24-hour emergency call out service.
If you read over a few of their reviews and there are more positive reviews than negative, this can be a good sign that they are a reliable plumber. Some negative reviews are to be expected, but as long as the majority are positive they are likely to be a reliable company.
Friends and family are one of your most important resources to leverage. They bring a level of credibility and can provide in depth details on their overall experience. Therefore, it is very important to get your referrals from people that you know and trust.
Being able to communicate with your plumber is a critical component to ensuring that you are able to get what you need. It’s great to have a friendly plumber who is ready to listen to your concerns and work to fix the problem undeviatingly. This will allow you to build trust and confidence in this plumber. When you call a plumber into your home, they are going to come into your personal space. Therefore, you want someone who is courteous and will treat you and your property with respect.
A professional plumber should be able to provide an accurate estimate before any work is done. The company should also be able to apply any fees for quoting a job to the actual cost of the work once the work is completed. Everything should be up-front so you can avoid nasty surprises when the bill is delivered.
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Very professional and competent. Explained everything thoroughly. Ruben is not just a robot, he is very personable and friendly. Your number is on my speed dial for any future plumbing issues. A very satisfied customer.