Plumbing problems usually catch us by surprise and can range from clearing a clog, to your water heater malfunctioning. For any plumbing issue, the last thing you want to do is waste time searching for a new plumber. This is even more important during an emergency since every moment could be precious and the quality of work matters. Knowing what to look for will help you in making a swift decision, and make sure the job gets done right the first time.
Picking up the right plumber that will do an exceptional job is not as simple as it sounds. If you’ve mistakenly picked the wrong plumber, it will not only cause disruption but, it could also leave you right where you started with no recourse to get your money back.
There are a lot of companies with great advertisements and you will apparently get different referrals if you ask different people. Picking the right plumber can help you get what you need to get fixed without worrying about being charged for unnecessary add-ons or payments. So, how do you decide if that plumbing referral is a great one when there are so many to potentially choose from?
Here are 6 Tips to Help you Choose:
1. Look for the License
One of the first things you should consider before hiring a plumber is whether they are licensed, certified, and insured by their state. This is likely the most basic rule for getting a plumber. Make sure that the plumbing company has accurate credentials and carries full insurance to guard you just in case some sort of disaster occurs. An uninsured plumber can charge you if they get hurt while working a job at your home.
2. Emergency Services
When choosing your plumber, it’s also essential that you know their emergency service policy. If a pipe bursts in your home, or your boiler breaks, you need the assurance that they offer a 24-hour emergency call-out service.
Their response time can be the deciding factor when choosing your plumber. You do not want to have to wait 8 hours for a plumber to arrive if a pipe bursts at midnight.
3. Background Checks
If you read over a few of their reviews and there are more positive reviews than negative, this can be a good sign that they are a reliable plumber. Some negative reviews are to be expected, but as long as the majority are positive they are likely to be a reliable company.
Check also online resources like Yelp, Better Business Bureau (BBB) to make sure that others have had good experiences with the company that you are looking to hire.
4. Ask For Referrals
Friends and family are one of your most important resources to leverage. They bring a level of credibility and can provide in-depth details on their overall experience. Therefore, it is very important to get your referrals from people that you know and trust.
But, don’t stop at one referral. Try to get the insight of at least another friend or family member, it can help validate that option or provide additional options.
Being able to communicate with your plumber is a critical component to ensuring that you are able to get what you need. It’s great to have a friendly plumber who is ready to listen to your concerns and work to fix the problem undeviatingly. This will allow you to build trust and confidence in this plumber. When you call a plumber into your home, they are going to come into your personal space. Therefore, you want someone who is courteous and will treat you and your property with respect.
6. Accurate Estimates
A professional plumber should be able to provide an accurate estimate before any work is done. The company should also be able to apply any fees for quoting a job to the actual cost of the work once the work is completed. Everything should be up-front so you can avoid nasty surprises when the bill is delivered.
The next time you have a leaking pipe or backed up shower drain, do not be too quick in choosing a plumber. Just remember the tips above to guarantee that the job is done right, the first time. Identifying what you need to look for in a plumber, can make dealing with an emergency much less stressful. And if you ever find yourself in an emergency situation, our plumbers are on hand 24 hours a day to help you.
Caccia Plumbing gives you all of these benefits and more. Call our team at (650) 376-6800 for an accurate estimate, reliable work, and excellent service, any time you need a plumbing repair or installation.